Frequently Asked Questions
Everything you need to know about Que Arepa and our products.
Product Information
Are your arepas gluten-free? ⌄
Yes. All our arepas are naturally gluten-free because they are made with 100% corn and natural ingredients. They contain no wheat, barley, or other gluten-containing ingredients.
What ingredients do you use? ⌄
We use only simple, natural ingredients: 100% white or yellow corn, water, and a pinch of salt. No preservatives, no artificial ingredients, just pure and authentic flavor.
How are the arepas made? ⌄
Each arepa is handcrafted using traditional methods. We prepare the corn dough fresh, shape each arepa carefully, and cook them to achieve the right texture and authentic homemade taste.
Are they vegan? ⌄
Yes. Our arepas are naturally vegan and contain no animal products or by-products, making them a great option for plant-based diets.
Ordering & Shipping
How do I place an order? ⌄
Simply browse our shop, add your favorite products to the cart, and proceed to checkout. We provide a secure checkout experience and make ordering simple and convenient.
Do you ship nationwide? ⌄
Yes. We ship across the United States. Every order is packed carefully to help ensure your arepas arrive in great condition and ready to enjoy.
What is your shipping policy? ⌄
Shipping rates and delivery options are shown at checkout. If you offer free shipping above a minimum order amount, you can replace this text with your exact policy.
How long does delivery take? ⌄
Delivery times depend on your customer’s location and the shipping option selected at checkout. Once an order is shipped, customers receive tracking information to follow the delivery.
Storage & Preparation
How should I store the arepas? ⌄
Our arepas can be stored in the refrigerator for several days. For longer storage, they can be frozen. Keep them in an airtight container or freezer-safe bag to preserve freshness.
How do I heat them up? ⌄
You can warm arepas in a skillet over medium heat for a few minutes on each side, in the oven until heated through, or in the microwave for a quick option. For the best texture, a skillet or oven is recommended.
Can I freeze the arepas? ⌄
Yes. Our arepas freeze very well. Place them in a freezer-safe container or bag and thaw before reheating whenever possible for the best results.
What are some serving suggestions? ⌄
Arepas are incredibly versatile. You can fill them with cheese, scrambled eggs, avocado, shredded meat, chicken salad, black beans, or even sweet ingredients like guava and cheese. They are perfect for breakfast, lunch, dinner, or snacks.
Returns & Support
What is your return policy? ⌄
We stand behind the quality of our products. If there is an issue with your order, please contact us as soon as possible and we will work with you to make it right.
How can I contact customer support? ⌄
You can reach us by email at sales@eatquearepa.com. We’ll get back to you as soon as possible during business hours.
Do you offer bulk or wholesale pricing? ⌄
Yes. We can support bulk orders and wholesale inquiries. Please contact us at sales@eatquearepa.com with your business needs and order details.
Still Have Questions?
We’re here to help. Reach out and our team will be happy to assist you.
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Legal Information
Terms & privacy
For full details about using our website, placing orders, and how we handle your personal information, please review the policies below.
Terms & Conditions
Our Terms & Conditions explain how orders are placed, how products and services are offered, and the general rules that apply when using the Que Arepa website.
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Our Privacy Policy explains what personal information we collect, how we use it, and how we protect your data when you browse our website or place an order.
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